Legal

Terms and Conditions

Please read these terms and conditions carefully before using FlowSensy. By accessing and using our platform, you agree to be bound by these terms.

Clear Terms

Easy to understand agreements

Fair Policies

Balanced for both parties

User Protection

Your rights are protected

Transparent

No hidden clauses or surprises

1. Acceptance of Terms

By accessing or using FlowSensy services available at https://flowsensy.com, you agree to be bound by these Terms & Conditions, our Privacy Policy, and other policies referenced herein.

  • If you do not agree, please do not use our services.

2. Description of Services

FlowSensy provides WhatsApp Business API–based solutions including:

  • WhatsApp Business API onboarding & management

  • Chatbot automation & workflows

  • Bulk and transactional messaging

  • CRM & third-party integrations

  • Workflow automation

  • eCommerce & lead management integrations

  • All services operate strictly under Meta’s official WhatsApp Business API policies. FlowSensy is not affiliated with Meta but works as a service facilitator.

3. Eligibility & User Accounts

To use FlowSensy, you must:

  • Be at least 18 years old

  • Register at app.flowsensy.com

  • Provide accurate and lawful business information

  • Maintain confidentiality of login credentials

  • Be fully responsible for all activity under your account

  • You are responsible for ensuring your WhatsApp usage complies with Meta policies and Indian laws.

4. Acceptable Use Policy

You agree NOT to use FlowSensy for:

  • Spam or unsolicited messaging

  • Illegal, misleading, or fraudulent activities

  • Adult, hateful, abusive, or violent content

  • Malware, phishing, or scam activities

  • Any violation of WhatsApp / Meta policies

  • FlowSensy reserves the right to suspend or terminate accounts without refund if misuse is detected.

5. Payments & Subscriptions

Understanding our billing and subscription model:

  • All prices are in Indian Rupees (₹)

  • Services are subscription-based

  • Payments are non-refundable, unless stated otherwise

  • GST and applicable taxes are extra

  • Subscriptions may auto-renew

  • Services may be suspended for failed or delayed payments

6. MSME & Business Status

FlowSensy is a Micro Enterprise registered under the Udyam (MSME) Act, Government of India.

  • Udyam Registration No: UDYAM-UP-54-0101013

  • Enterprise Type: Micro

  • Major Activity: Trading

  • Date of Incorporation: 01/01/2026

7. Intellectual Property

All software, branding, dashboards, workflows, and documentation are the exclusive property of FlowSensy.

  • Users retain ownership of: Their data, Message content, Customer information

  • You grant FlowSensy a limited license to process this data solely to provide services.

8. Data Privacy & Security

We collect and process data in accordance with our Privacy Policy.

  • Industry-standard security practices are followed

  • No system guarantees 100% security

  • Users are responsible for lawful data collection and consent

9. Third-Party Services

FlowSensy integrates with third-party platforms such as:

  • Meta WhatsApp Business API

  • Payment gateways

  • CRM tools

  • eCommerce platforms

  • Use of these services is subject to their respective terms.

10. Limitation of Liability

FlowSensy shall not be liable for:

  • WhatsApp account bans by Meta

  • Business loss, revenue loss, or data loss

  • API downtime or third-party failures

  • Policy changes by Meta or WhatsApp

  • Maximum liability shall not exceed the amount paid in the last billing cycle.

11. Termination

Policy regarding account termination:

  • Users may cancel subscriptions anytime

  • FlowSensy may suspend or terminate access for violations

  • Upon termination, access will be revoked

  • Outstanding dues remain payable

12. Modifications

FlowSensy may update these terms at any time.

  • Continued usage implies acceptance of revised terms.

13. Governing Law & Jurisdiction

These terms are governed by Indian law.

  • Jurisdiction: Courts of Uttar Pradesh.

14. Contact Details

For questions about these Terms and Conditions, please contact us.

  • FlowSensy, 5th Floor, OC-534, Gaur City Center, Sector-4, Noida, Uttar Pradesh, 201301

  • Mobile: +91 9540726383

  • Website: https://flowsensy.com

Questions About Our Terms?

Our legal team is available to answer any questions you may have about these terms.

Last Updated: February 10, 2026. FlowSensy reserves the right to modify these Terms and Conditions at any time. We will notify you of material changes by updating the date at the top of this page. Your continued use of the Service after such modifications constitutes your acceptance of the updated terms.

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